1.  Equal opportunities: We have a strong equal opportunities policy, both for recruitment and promotion, which is published in our staff handbook and reflected in the range and diversity of staff at all levels withinm plcontact Ltd. Due to the extended operating times of our organisation we are able to offer a high level of part-time and flexible working opportunities.

2.  Employee relations: We have a strategic policy to keep each of our office locations relatively small, which experience has taught us, facilitates a friendlier and more socially inclusive working environment.  We are therefore justifiably proud of our employee attrition rates which are some 60% lower than industry averages.

3.  Internal communications: Inter-office communications is encouraged and promoted by joint training sessions and use of the company intranet which is widely used by all levels in the organisation. We also conduct Staff Surveys, carried out by independent assessors, to monitor the opinions and views of our staff.

4.  Benefits: Staff benefit from a generous package including stakeholder pensions and Private Health Care. Additionally, operational staff benefit from a web based incentive programme that allows all staff to benefit in a way that suits their own particular needs.

5.  Training and development: Staff are encouraged, via their regular assessment sessions, to consider training opportunities and relevant staff are encouraged to undertake relevant NVQ awards.

6.  Health & Safety: Our Health & Safety policy is published in the staff handbook and every member of staff is actively encouraged to take responsibility for their working environment. Staff who use computer screens are encouraged to take regular eye tests in line with current best practice.

1010 Main St E, Milton, ON L9T 6H7, Canada