ValueCard Automation0 pages

Bühler Value Card.
Bühler Automation
Support Card.

Innovation with
Automation

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With its new Value Card, Bühler is offering you a
simple and practical system for charging
individual automation online support services.
When you buy a Value Card, you get 25 credits.
During regular business hours (Monday through
Friday, 7:30 through 17:30 CET) 1 credit equals
one hour of Bühler support. Outside these times
and on legal holidays (in Switzerland), two credits
will be charged per hour. As soon as you have
used up 20 credits of your card, you will be
automatically offered another 25 credits by the
Bühler Customer Service team.

With your Bühler Value Card, you will already have paid in
advance for these support services. The new charging
system allows Bühler to offer you support services at up to
33% lower cost compared with the conventional charging
method. Paperwork can be avoided for charging services.
Whenever you wish, you can see online what support
services you have already used. This ensures high
transparency and allows you to diagnose recurring faults
yourself.

The benefits of a Value Card
When you report a problem, Bühler Automation
experts will immediately assist you: Specialists
will access your system online, localize the cause
of the trouble, and immediately take corrective
action to remove the problem. The short response
times will minimize your downtimes and financial
loss.

Your added value:
- 24/7 online support
- Short response time
- Charging of support services via credits, no charging paperwork
- Transparent cost structure
- Low investment cost